• Do I need a pump to inflate the CloudSleeper™?

    No, the CloudSleeper™ comes with an integrated pump. You will not need any additional or external tools to inflate it. Inflate by pushing with both hands down on the pump area or by using your foot. When inflating, remember to have the valve cap open on the pump and close the deflation valve at the opposite end. There is also a handy quick guide on the packing cube. Read More

  • What is the measurement for the CloudSleeper™ when it is packed down?

    When you pack the CloudSleeper™ down in the packing cube and fully compress it, it is 38 x 28 x 10 cm / 15 x 11 x 4 inches. Read More

  • Where can I use the CloudSleeper™?

    Because of its compact and light weight design, the CloudSleeper™ is the perfect bed for indoor and outdoors activities at home and away such as sleepovers, camping, family reunions, hotels, and others. Read More

  • How do I clean the CloudSleeper™?

    You can wash the cover in the washing machine at a recommended 30 degrees Celsius cycle. We recommend 30 degrees Celsius (cold wash). However, 40 degrees Celsius (warm wash) is also an option. To dry, we recommend putting the cover on the base, inflate it, and let dry while inflated. To clean the inflatable base, wipe off any dirt or stains using a wet cloth. Read More

  • How do I inflate the CloudSleeper™?

    There is clear instruction on the packing cube. After you receive the product, take out the TPU base and the air mesh cover, unfold them, put the air mesh cover over the base, open the valve cap on the pump and close the valve cap at the opposite end and then use your both hands or foot to push the integrated pump to pump the mattress up. You can also find clear how-to videos on our youtube channel. Read More

  • How do I pack it down after I use the CloudSleeper™?

    After usage, simply open the valve cap at the opposite end of the pump and roll up the mattress firmly one time to deplete all air. Then unroll and fold along the numbered and dotted lines printed on the back. Finally, put the mattress back into the packing cube and close the packing cube with the zipper. If needed, you may also use the additional zipper to compress the CloudSleeper™ further. Read More

  • Can I buy spare parts for the Xplory® X?

    There are various Xplory® X parts that can be replaced. For an overview of the replaceable items and prices, please have a look on the Xplory® X product page. If the item you are looking for is not visible on the website, or you are in doubt on what exact item you need, please contact our customer service team for advice. Read More

  • Which car seats can be placed on the Xplory® X chassis?

    All Stokke by BeSafe and Stokke by Nuna car seats can be used without adapters on the Xplory® X. In addition, we have a multi adapter that provides a safe, easy-to-use connection between a car seat and the Xplory® X chassis. Please find the full up-to-date compatibility list on the product page of the car seat adapter. All car seats on this list have been tested and are certified for use. Read More

  • What ages was Stokke® MuTable™ designed for?

    The Stokke® MuTable™ can be used independently by kids from 3 years onwards and is designed to be used up to 8 years old. Read More

  • What is the weight limit for the Stokke™ MuTable™ Chair?

    Our Stokke™ MuTable™ Chair has been tested as children’s furniture, with a maximum weight of 50 kg. Read More

  • How can I transfer the Canopy from the Xplory® X Seat to Carry cot?

    Please follow the instructions from the user guide. Fully open the attachment zipper. Use a key, screwdriver, or something alike to push down the pin from the inside of the hood mount bracket to release the canopy from the seat. Do this on both sides. Place the hood mount brackets including the canopy on the carry cot. You know it is placed right when you hear it click. Close the zipper and fold back the textile. Read More

  • How long does it take to pack the CloudSleeper™ down?

    It takes around 2 minutes to pack down. Read More

  • What do the dotted lines in the back of the CloudSleeper™ do?

    These are for making it easy and quick to stow the CloudSleeper™ back into the packing cube. After use, open the deflation valve and roll up the CloudSleeper™ one time, starting from the pump side. Then unroll, and fold the CloudSleeper™ along the dotted lines, starting with lines number 1 and 2. Read More

  • Can the seat rail of the Xplory® X be purchased as a spare part?

    Yes, the seat rail is available as a spare part. The seat rail is only compatible with the Xplory® X and V6. Please be aware that the brown V6 leatherette is slightly darker then the Xplory® X. Read More

  • Can the carry cot be used in my car?

    No, in some countries it might be common to use a carry cot in the car, however the Xplory® X carry cot is not designed for this purpose. For the safety of your child, we advise to use an approved and certified car seat instead. Read More

  • What is included with the Stokke® MuTable™?

    The Stokke® MuTable™ includes 4 double-sided playboards: 1) Bricks Bases compatible with most-well-know bricks – bricks not included 2) Blackboard & Whiteboard ideal for writing & drawing and easy to clean – dry-erase boards and chalk not included 3) Natural & City Landscapes – small toys not included 4) Wooden Cover & Puzzle Base compatible with all Stokke® MuTable™ puzzles – includes Four Seasons Puzzle Read More