• Can you fold the handlebar on YOYO® ?

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  • Are YOYO® textiles compatible with YOYO® connect?

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  • What is the anti-abandon device?

    In Italy, it is compulsory to include a device that detects the presence of an occupant and warns you if they have been left in the vehicle. To meet this standard, BeSafe® has devised a Bluetooth system which is fitted on YOYO car seat and warns parents via an application on their phone. This device is available from authorized dealers in Italy. Read More

  • Can a car seat be installed on YOYO® bassinet?

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  • Is YOYO bag washable?

    Yes, YOYO bag is machine washable at 30°C. Read More

  • Is the backrest included in the chair?​

    Yes, the MuTable™ chair includes the backrest and Extensions and can be used with and without the backrest as the child grows. The backrest should be used in the first 6 years to support and can then be removed to make more space on the stool as the child grows. Read More

  • How should I dress my baby for babywearing?

    Here are a few tips to help you make sure your baby will be comfortably and ergonomically sitting in their carrier: - If your baby is wearing footed pajamas, make sure they are large enough to allow extra room for the toes. The pajamas tend to rise up when the baby is sitting, and it might squish your baby’s feet - Avoid using thick coveralls since it might prevent your baby from sitting correctly in the carrier - If possible, no hood on the baby’s jacket/sweater to ensure better back support - The carrier counts as one layer of clothing, so make sure that your baby is not too warm in the carrier Read More

  • How should I carry my baby during the Summer?

    - Ensure that you do not dress your baby too warmly. The baby wrap or baby carrier already counts as one layer of clothing. - Dress your baby to protect them from the sun. Choose natural fabrics such as cotton, wool or silk clothing and lightweight leggings rather than trousers. - You can apply a light layer of mineral sun cream to any areas of the body exposed to the sun or buy a special baby sun cream with UV protection. Top with a sun hat and you're good to go! - Babywearing during the summer is best done in the shade or indoors, especially during the hottest periods, between 11 a.m. and 4 p.m. - Offer your baby water regularly. The smallest babies should be offered breastmilk or formula milk. - It is normal to sweat at the point of contact with your baby, remember that adults are also sweating "for" the baby to cool their body temperature as well as their own. - A carrier with Mesh material can also be a good option as the mesh fabric is more breathable. Read More

  • Is the paint used for the Stokke® Sleepi™ range safe for my child?

    "The lacquers used for the Stokke® Sleepi™ range are water and polyurethane based. Both variants comply with the prevailing safety standard EN 71 - 3, ""European Standard, Safety for toys, Migration of certain elements/Toxic Heavy Metals"", devised to show whether soluble metals could be absorbed by the body should a child chew on or lick the paint of a product. The lacquers used for the Stokke® Sleepi™ contain no formaldehyde. In addition to this, the Stokke® Sleepi™ range complies with general European product safety standards for children's cribs and beds EN 716-1 and EN 113-1. " Read More

  • I noticed little black spots on my Stokke® Sleepi™ mattress cover after washing. Are these harmful?

    It is common to find dark particles in unbleached cotton, which has not undergone heavy chemical treatment. They are in fact remaining bits of the cotton seed coat. They can be considered proof of a natural material and are perfectly safe. All Stokke® Sleepi™ textiles including the mattress cover fulfil the highest Oeko Tex Standards for organic fabrics. Read More

  • Can I keep caster wheels under the Stokke® Sleepi™ Junior?

    The caster wheels which come with the Stokke® Sleepi™ Mini and Bed can only be used up to the stage when the side panel of the Sleepi™ Bed is removed to allow the child unaided access to the bed. The caster wheels must not be used under the Stokke® Sleepi™ Junior Bed, as this would jeopardise the stability of the bed. Read More

  • How is the Stokke® Sleepi™ mattress to be washed?

    Mattress from August 2022 ( Cover: 100% Polyester, Filling: 40% elasterell-p / 60% Polyester) The Stokke® Sleepi™ mattress cover can be washed at Max 60°C/140ºF. Do not bleach or dry clean. Make sure to stretch it to size while still wet. Do NOT use a tumble dryer. The Core out of Sorona® Bicomponent Stretch fibers and Polyester (40% elasterell-p / 60% Polyester) should be rinsed with water and dry flat. Mattress before September 2022 (100% Cotton Cover and PU foam core): The Stokke® Sleepi™ mattress cover can be hand washed at 40 °C. Make sure to stretch it to size while still wet. Do NOT use a tumble dryer. The foam filling can be hand washed at 60 °C and/or rinsed with warm water. As for the Stokke® Sleepi™ Cocomat, the outer mattress cover is removable and machine washable at 60°C. We recommend the use of protection sheets in case of little spills or accidents. In such cases, quickly remove and wash outer covers. Inner materials dry quickly when aired and must not be machine washed. Read More

  • Are any harmful substances used in the wooden or textile components of the Stokke® Sleepi™ range?

    "At Stokke®, quality and safety are the main concern and we take great care in ensuring all our products meet current international safety standards for baby and children`s products. All Stokke® Sleepi™ wooden components are manufactured from cultivated beech, which makes them strong, solid and durable. The preservation of the environment is very important to Stokke®, therefore, we strictly adhere to responsible wood sourcing and processing from European forests. The lacquers used for the Stokke® Sleepi™ fully comply with the prevailing safety standard EN 71 - 3, ""European Standard, Safety for toys, Migration of certain elements/Toxic Heavy Metals"". Furthermore, the lacquer is completely free of formaldehyde. All Stokke® Nursery Textiles are approved by the International Oeko-Tex Association and certified according to Standard 100 by Oeko-tex, product class I which means they are free from harmful substances." Read More

  • Which British and European safety standards does Stokke® Sleepi™ V2 comply with?

    The Stokke® Sleepi™ fully complies with the following British/European Standards: • BS EN 1130-1:1997 Furniture – Cribs and cradles for domestic use – Part 1: Safety requirements. This standard deals with safety requirements of all aspects of the product, such as materials, construction, stability and even packaging. • BS EN 716-1:2008 Furniture – Children’s cots and folding cots for domestic use – Part 1: Safety requirements. This standard has a more specific focus on safety requirements for aspects such as flammability, edges and protruding parts, gaps between parts, small parts, shear and squeeze points, etc. A certificate of compliance issued by independent UK-based testing institute Bureau Veritas is available upon request. Read More

  • Stokke® Steps™

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  • What are the differences between the Stokke® Steps™ and the Stokke® Tripp Trapp® ranges?

    The clear differences are customer preferences, features and accessories. Both highchairs employ excellent ergonomics and encourage the family to sit together from birth. The main differences are in features and accessories. The Tripp Trapp® is a highchair that grows with the child, from birth to adulthood. The intelligent, adjustable design allows freedom of movement with both depth- and height adjustable seat- and footplates. The Steps™ is an All-in-One modular seating system. It starts with a bouncer which can be used from birth separately or with the Stokke® Steps™ Chair. By simply attaching the bouncer onto the Stokke® Steps™ Chair, it becomes a highchair for your newborn allowing your baby to sit comfortably at the table. When your baby is older and can sit upright without assistance, the Stokke® Steps™ Baby Set transforms into a flexible highchair featuring an optional tray as well as an adjustable back and footrest for a custom fit. Later it can be used as children´s chair until approximately age 10 years of age. Read More