Customer Service
Support
- FAQs
- Stokke® Tripp Trapp®
- Stokke® Tripp Trapp® Accessories
- Stokke® Steps™
- Stokke® Clikk™
- Stokke® Nomi®
- Ezpz™ by Stokke™
- Stokke® Munch
- Stokke® Xplory®
- Stokke® Xplory® X
- Stokke® Xplory Accessories
- Stokke® YOYO®
- Stokke® YOYO® Accessories
- Stokke® Beat™
- Stokke® Crusi™
- Stokke® Trailz
- Stokke® Izi Go Modular™ by BeSafe®
- Stokke® MyCarrier™
- Stokke® Snoozi™
- Stokke® Sleepi™ Mini & Bed
- Stokke® Sleepi™ Mattress & Textiles
- Stokke® Sleepi™ Dresser, Changer, Changing table
- Stokke® Flexi Bath®
- Stokke® MuTable™ V2
- Stokke® MuTable™ V1
- JetKids by Stokke® CloudSleeper™
- JetKids by Stokke® Bedbox™
- JetKids by Stokke® Crew Backpack
- Stokke® Limas™
- Stokke® Care™
- Stokke® Home™ Cradle
- Stokke® Home™ Bed
- Stokke® Home™ Mattress & Textiles
- Stokke® Home Dresser & Stokke® Home Changer
- Stokke® Warranty
- Stokke® iZi Go Modular™ X1 by BeSafe®
- Contact Customer Service
- Shipping & Returns
- Retailer
- Legal
- Important Safety Annoucement
- Product Reclamations
- Important Ergonomic and Usage Information
-
What are Sorona® Bicomponent Stretch fibers ?
The Stokke® Sleepi™ mattress core (Launched September 2022) is made of 40% Sorona® Bicomponent Stretch fibre which is made from bio-polytrimethylene terephthalate (PTT) obtained from the fermentation of glucose of corn seeds. Because Sorona® polymer is partially plant based, it reduces reliance on fossil-based materials. The revolutionary Bio-PDO compound turns a formerly chemical process into an eco-efficient biological one.
The Material is also naturally fire retardant, breathable and provides a firm mattress surface.
Sorona® fiber has undergone stringent testing and has been proven to be safe for use by adult products with direct, prolonged skin contact, earning it Class l certification from Standard 100 by OEKO-TEX®. Sorona® renewably sourced fiber is one of the first 11 products approved as part of the United States Department of Agriculture (USDA) BioPreferred Program for certified bio-based products. -
Why is a firm mattress so important?
To reduce the risk of suffocation and CO2 Retention, Pedriatrics recommend the baby should sleep on his/her back on a firm mattress.
A soft surface may conform to the shape of the baby’s head and increase the risk that the baby breathe in his/her own exhaled breath (carbon dioxide).
The Stokke® Sleepi™ Mini mattress is made with multiple layers of breathable 3D mesh with a Sorona® Bicomponent Stretch fiber core to offer firmness, maximal airflow and to exceed the highest safety standards. -
Why is a breathable mattress so important?
A breathable mattress ensures that the air can circulate and remove the carbon dioxide exhaled by the baby. In this way, overheating is avoided. This is especially important when the little ones turn over onto their stomachs while sleeping and breathe into the mattress.
The Stokke® Sleepi™ Mini mattress is made with multiple layers of breathable 3D mesh with a Sorona® Bicomponent Stretch fiber core to offer firmness, maximal airflow and to exceed the highest safety standards. -
Can I get more detailed information about the Stokke® Sleepi™ mattresses?
A mattress where they´ll sleep like a baby. For optimal safety and comfort, it´s important that a baby mattress is high-quality, firm and breathable. A breathable mattress ensures that the air can circulate and remove the carbon dioxide exhaled by the baby. In this way, overheating is avoided. This is especially important when the little ones turn over onto their stomachs while sleeping and breathe into the mattress.
The Stokke® Sleepi™ mattress is made with multiple layers of breathable 3D mesh with a Sorona® Bicomponent Stretch fiber core to offer firmness, maximal airflow and to exceed the highest safety standards. Both the core and cover can easily be removed for washing. Cover is machine washable at 60º Celsius and core can be cleaned by rinsing. Comes with a wide range of coordinating protection covers and sheets.
Mattress before September 2022 (100% Cotton Cover and PU foam core): The Stokke® Sleepi™ mattress offers optimal support for the child’s body, with a foam density of 35 kg/m3 and 40% compression at 3.7 kPa. The mattress used for the Sleepi™ Junior is somewhat thicker, as it is meant for use by older and therefore heavier children. The type of foam used in the mattresses (polyurethane) is widely used in mattresses and the product fully complies with the latest European safety standards for baby cribs. The Stokke® Sleepi™ provides a balanced ventilation system through the design of the mattress, mattress cover and bottom. To ensure optimal air circulation, the bottom side of the mattress has a wavy pattern specially designed to remove excess body heat. The bottom side of the mattress cover is made of a mesh material and the plywood base supporting it has large openings, which further enhance air circulation. Together, these features keep your baby cool and help prevent the growth of fungus.
The Sleepi™ Cocomat is the certified fully organic alternative mattress to go with the Stokke® Sleepi™ Mini and Bed. It consists of organic coconut husk fibre (80%) and lambswool (20%), with covers of unbleached cotton. It has outstanding ventilation and insulation qualities which helps regulate your baby's body temperature, along with anti-dust mite qualities.
-
What are the measurements of the Stokke® Sleepi™ mattresses?
For mattresses from September 2022 (Cover: 100% Polyester, Filling: 40% elasterell-p / 60% Polyester)
Stokke® Sleepi™ Mini mattress:
Thickness: 8 cm.
Oval shape with length 76,4 cm. and width 59 cm.Stokke® Sleepi™ Bed mattress:
Thickness: 8 cm.
Elongated oval shape with length 136 cm. and width 70 cm.Mattress before September 2022 (100% Cotton Cover and PU foam core):
Stokke® Sleepi™ Mini mattress:
Thickness: 9 cm.
Oval shape with length 75 cm. and width 58 cm.Stokke® Sleepi™ Bed mattress:
Thickness: 9 cm.
Elongated oval shape with length 122 cm. and width 70 cm.Stokke® Sleepi™ Junior mattress:
Thickness: 12 cm.
Long with rounded ends: length 166 cm. and width 74 cm.New Stokke® Sleepi™ Cocomat:
For Sleepi™ Mini: length 74 cm, width 57 cm, thickness 5 cm.For Sleepi™ Bed: length 120 cm, width 67 cm, thickness 8 cm.
-
Why do I need a mattress protector?
The Mattress Protector is made exclusively to fit the unique shape of the Stokke® Sleepi™ Mini and bed, this innovative sheet protects your little roommate´s mattress from those inevitable accidents and messy spills. Waterproof, it prevents liquids from being absorbed by the mattress to help maintain a fresh, clean place for your baby to sleep & dream. 3D mesh ensures optimal airflow and best of all, it´s machine washable.
-
How is the Stokke® Sleepi™ mattress to be washed?
Mattress from August 2022 ( Cover: 100% Polyester, Filling: 40% elasterell-p / 60% Polyester)
The Stokke® Sleepi™ mattress cover can be washed at Max 60°C/140ºF. Do not bleach or dry clean. Make sure to stretch it to size while still wet. Do NOT use a tumble dryer. The Core out of Sorona® Bicomponent Stretch fibers and Polyester (40% elasterell-p / 60% Polyester) should be rinsed with water and dry flat.
Mattress before September 2022 (100% Cotton Cover and PU foam core):
The Stokke® Sleepi™ mattress cover can be hand washed at 40 °C. Make sure to stretch it to size while still wet. Do NOT use a tumble dryer. The foam filling can be hand washed at 60 °C and/or rinsed with warm water. As for the Stokke® Sleepi™ Cocomat, the outer mattress cover is removable and machine washable at 60°C. We recommend the use of protection sheets in case of little spills or accidents. In such cases, quickly remove and wash outer covers. Inner materials dry quickly when aired and must not be machine washed.
-
I noticed little black spots on my Stokke® Sleepi™ mattress cover after washing. Are these harmful?
It is common to find dark particles in unbleached cotton, which has not undergone heavy chemical treatment. They are in fact remaining bits of the cotton seed coat. They can be considered proof of a natural material and are perfectly safe. All Stokke® Sleepi™ textiles including the mattress cover fulfill the highest Oeko Tex Standards for organic fabrics.
-
What standards do the Stokke® Mesh Liner comply with ?
The standards the Stokke® Mesh Liner comply with are:
- ASTM F1917-12 – “Infant Bedding and Related Accessories” ASTM F1917-20ε1 Standard Consumer Safety Performance Specification for Infant Bedding and Related Accessories
- The above standards specifically aim to ensure safe design and sufficient care instructions for safe and proper use of a Mesh liner
- Stokke® Mesh Liner have been tested for CO2 retention and results show no increase of CO2 in the crib environment.
- Stokke® Mesh Liner is designed with specific dimensions and breathable materials to ensure optimum air flow.
-
How do I assemble and use the Stokke® Mesh Liner correctly?
Made exclusively to fit the unique shape of the Stokke® Sleepi™ Mini or bed, our liner is both breathable, soft and beautiful. The modern 3D mesh fabric provides optimal airflow for a safe sleep.
- Start with the seam parallel to the Bed end
- Attach the Velcro straps to the crib rails going around
- Always make sure the mesh liner is fixed correctly and tightly to avoid sagging. Check frequently that all velcro straps are firmly tied to the crib rails. Please re-tie if necessary.
- Remove the Mesh Liner when the child can sit unaided or pull themselves up to a standing position.
-
How to attach the Canopy?
Start sliding in the middle canal of the Canopy on to the Drape rod.
Attach the Canopy with the ribbons on the back.
Then Attach the ribbons on the bottom of the Sleepi on the middle part.Please note that the Canopy should be maximum cover half of the Bed as the airflow should not be hindered. Always Attach the ribbons on the Bed so that the baby cannot drag the Canopy into the crib.
-
What standards do the Stokke® bumpers comply with?
The standards the Stokke® Bumpers comply with are:
• ASTM F1917-12 – “Infant Bedding and Related Accessories”
• BS 1877-10:2011+A1:2012 – “Domestic bedding. Specification for mattresses and bumpers for children’s cots, perambulators and similar domestic articles”
• The above standards specifically aim to ensure safe design and sufficient care instructions for safe and proper use of a bumper.
• Stokke® Bumpers have been tested for CO2 retention and results show no increase of CO2 in the crib environment with a correctly fitted Stokke® Bumper.
• Stokke® Bumpers are designed with specific dimensions and materials to ensure optimum air flow.
Please note : Stokke® bumpers was replaced by the new Stokke® Mesh Liner in September 2022
-
How do I assemble and use the Stokke® bumpers correctly?
Always make sure the bumper is fixed correctly and tightly to avoid sagging. Check frequently that all the bumper ties are firmly tied to the crib rails. Please re-tie if necessary.
To ensure optimum airflow, always ensure the child is not sleeping with their face in direct contact with the bumper.
Remove the bumper when the child can sit unaided or pull themselves up to a standing position.Please note : Stokke® bumpers was replaced by the new Stokke® Mesh Liner in September 2022
-
How should I clean the textiles and bedding in my Stokke® Sleepi™?
Please look at the provided care instructions on the product care label for more detailed information. For all products before September 2022: All Stokke® Textiles and Bedding Sets are 100% cotton or terry cloth and are fully machine washable at 40° Celsius/ 104° Fahrenheit.
-
Are any harmful substances used in the wooden or textile components of the Stokke® Sleepi™ range?
At Stokke®, quality and safety are the main concern and we take great care in ensuring all our products meet current international safety standards for baby and children`s products.
All Stokke® Sleepi™ wooden components are manufactured from cultivated beech, which makes them strong, solid and durable. The preservation of the environment is very important to Stokke®, therefore, we strictly adhere to responsible wood sourcing and processing from European forests.
The lacquers used for the Stokke® Sleepi™ fully comply with the prevailing safety standard EN 71 - 3, "European Standard, Safety for toys, Migration of certain elements/Toxic Heavy Metals". Furthermore, the lacquer is completely free of formaldehyde.
All Stokke® Nursery Textiles are approved by the International Oeko-Tex Association and certified according to Standard 100 by Oeko-tex, product class I which means they are free from harmful substances.
-
How is the compatibility with older Versions ?
Production until September 2022 / Compatibility with Production from September 2022
Stokke® Sleepi™ Drape Rod / No compatability
Stokke® Sleepi™ Bed Extension / No compatability
Stokke® Sleepi™ Junior Extension / No compatability
Stokke® Sleepi™ Bed Mattress / No compatability
Stokke® Sleepi™ Mini Mattress Mini Mattress US / Yes, but we recommend to use the New breathable
Stokke® Sleepi™ Mini Protection Sheet / Yes, but we recommend to use the New breathable Mattress Protection sheet
Stokke® Sleepi™ Bed Protection Sheet / No compatability
Stokke® Sleepi™ Mini Bumper / Yes, but we recommend to use the new Stokke Mesh Liner
Stokke® Sleepi™ Bed Bumper / No compatability
Stokke® Sleepi™ Canopy White / Yes
Stokke® Sleepi™ Bed Fitted Sheet / No compatability
Stokke® Sleepi™ Mini Fitted Sheet / Yes
c